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About Urgent Mudra

Making short-term borrowing simpler.

Discover how Urgent Mudra is focused on creating a convenient, transparent and digital experience for eligible customers looking for short-term personal loan solutions.

SHORT-TERM PERSONAL LOANS Simple • Digital • Transparent
Responsible lending approach
LEGAL INFORMATION

Terms & Conditions

Please read these Terms & Conditions carefully before accessing or using the Urgent Mudra website and related services.

Last Updated: August 2026
IMPORTANT NOTICE

Please understand the terms before you proceed.

By accessing this website or using our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions, subject to applicable laws and regulations.

Terms Apply
01
ACCEPTANCE

Acceptance of Terms

By accessing, browsing or using the Urgent Mudra website or related services, you agree to be bound by these Terms & Conditions, together with applicable policies and notices published on the website.

02
SERVICES

About Our Services

Urgent Mudra provides a digital platform through which eligible users may access information and apply for applicable short-term personal loan or financial products offered through relevant lending partners.

03
ELIGIBILITY

Eligibility Requirements

Users must satisfy the applicable age, residency, income, KYC, credit and other eligibility requirements for the relevant financial product. Meeting basic criteria does not guarantee approval.

04
ACCOUNT

User Registration

Where registration is required, users must provide accurate information and maintain the confidentiality of their login details, OTPs, passwords and other authentication credentials.

05
USER INFORMATION

Accuracy of Information

Users are responsible for ensuring that all information submitted to Urgent Mudra is complete, accurate, current and lawfully provided. Incorrect information may affect application processing.

06
APPLICATION

Loan Application

Submission of a loan application does not constitute approval or a commitment to provide credit. Applications may require additional information or documentation before processing can be completed.

07
CREDIT ASSESSMENT

Credit & Risk Assessment

Applications may be assessed using applicable credit, income, identity, fraud and risk assessment processes. Additional verification may be performed where reasonably required.

08
APPROVAL

Loan Approval & Disbursement

Final approval, sanctioned amount, interest rate, tenure and disbursement are subject to applicable lending partner policies, verification results and completion of required documentation.

09
PRICING

Interest, Fees & Charges

Applicable interest, APR, processing fees, penalties, bounce charges and other fees shall be disclosed through applicable loan documents, Key Fact Statement or other relevant disclosures before acceptance.

10
REPAYMENT

Loan Repayment

Borrowers are responsible for making repayments according to the repayment schedule communicated in the applicable loan agreement. Payments should be made through authorized channels.

11
PRE-CLOSURE

Pre-Closure of Loan

Where permitted, borrowers may request early repayment or pre-closure subject to the applicable loan agreement and terms disclosed by the relevant lending partner.

12
DEFAULT

Default, Delay & Penalties

Delayed or failed repayment may result in applicable charges, collection activity, reporting to credit information companies where permitted and other consequences described in the applicable agreement.

13
KYC

KYC & Verification

Users may be required to complete applicable KYC, identity, address, income, bank account or other verification procedures before services can be provided or a loan can be processed.

14
COMMUNICATION

Electronic Communication

Users consent to receiving service-related communications through applicable channels, including SMS, email, telephone calls, notifications and other electronic means, subject to applicable consent requirements.

15
RESPONSIBILITY

User Responsibilities

Users must provide genuine information, protect their account credentials, comply with applicable laws and use the website and services only for lawful purposes.

16
RESTRICTIONS

Prohibited Activities

Users must not misuse the website, attempt unauthorized access, submit fraudulent information, interfere with website functionality, impersonate another person or engage in unlawful activity.

17
OWNERSHIP

Intellectual Property

Website content, branding, logos, designs, graphics, text and other materials may be protected by applicable intellectual property laws and may not be reproduced or used without appropriate authorization.

18
THIRD PARTIES

Third-Party Services

Certain services may involve third-party providers, technology platforms, verification services, payment providers or lending partners. Their respective terms and privacy policies may also apply.

19
AVAILABILITY

Service Availability

We aim to maintain website and service availability but do not guarantee that the website will always be uninterrupted, error-free, secure or available at all times.

20
LIABILITY

Limitation of Liability

To the extent permitted by applicable law, Urgent Mudra shall not be liable for losses arising from events beyond reasonable control, third-party services, technical interruptions or information supplied incorrectly by users.

21
INDEMNIFICATION

User Indemnification

Users may be responsible for losses, claims, liabilities or expenses arising from their unlawful use of the website, breach of these terms, fraudulent activity or violation of applicable rights.

22
UPDATES

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes in services, technology, legal requirements or business practices. Updated terms will be published on this page.

23
LEGAL

Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted in accordance with applicable laws of India. Any dispute shall be subject to the jurisdiction of the courts or authorities applicable under the relevant legal framework.

24
CONTACT & GRIEVANCE

Questions, Complaints & Support

If you have questions, concerns, complaints or requests relating to these Terms & Conditions or our services, please contact us using the official contact details provided on the Urgent Mudra website.

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